We understand that software and technical support is of vital importance to our customers, and we are proud of the service we provide. We constantly monitor the performance of our support services through internal reporting and via customer feedback to ensure we continue to meet a high standard of service.

Our technical support services are also enhanced by the SNCS (Sysmex Network Communication System) – an internet-based service that helps to achieve and maintain a level of excellence in the performance of your laboratory.


Technical Support

For technical support, please contact:

Paging System (24 Hours): +603-5637 0388


Laboratory Information System

For assistance with our laboratory information system products, please contact:

[email protected]