1 position to be based at Penang

Job Responsibilities :

  • To provide IT application onsite, telephone and remote support on Sysmex HCLAB software configuration, installation, testing, training, troubleshooting and error diagnosis.
  • To lead or assist in project implementation ie. Hardware and software configuration, installation and etc.
  • Manage project activities from implementation to Go-Live and to keep track on the project milestone.
  • Liase with development team to resolve issues escalated by customer and feedbacks on software improvement.
  • Handle customer complaints and enquiries in a professional and timely manner.
  • Required to standby after office hours/weekend/public holiday per schedule. Timely respond to customer calls and be onsite when required.

Requirements :

  • A Diploma/Degree in Biomedical Science, Medical Laboratory Technology, Information Technology or equivalent.
  • Minimum 3 years of related working experience in healthcare, clinical laboratory, life science, IT or equivalent.
  • Good understanding of IT, healthcare and life science industry and market competition.
  • Able to standby after office hours/weekend/public holiday.
  • Possess own car and willing to travel.

An attractive remuneration package will be offered to the successful candidates.

Interested candidates are welcome to write-in or email your resume with contact telephone number and a recent passport sized photograph to the following :-

Sysmex (Malaysia) Sdn Bhd
11A & 15 Jln PJS 7/21, Bdr Sunway, 47500 Subang Jaya, Selangor
Email : hr@sysmex.com.my

Only shortlisted candidates will be notified.